Question 1

Where is Aurecx located?

Accepted Answer

Aurecx operates from a private office in Sutherland, Sydney.Aurecx Office Suite 2, 728 Old Princes Highway Sutherland NSW 2232 AustraliaThe office is approximately a 5 to 10-minute walk from Sutherland Station, depending on the station exit used and walking pace. Parking is also available at the front of the building.Appointments are recommended so sufficient time can be allocated to assessing your items.

Question 2

Is the appointment private?

Accepted Answer

Yes. Aurecx operates from a private office, and appointments are designed to provide a discreet and professional assessment experience.

Question 3

How long does an appointment take?

Accepted Answer

The time required depends on the number and type of items being assessed.Appointments are generally booked in 15 or 30-minute time blocks, with up to one hour allocated for larger or more complex assessments.A single item may be assessed relatively quickly, while bullion collections, estate jewellery or a larger number of items may require more time. Please let us know what you intend to bring when booking so sufficient time can be allocated.

Question 4

What should I bring?

Accepted Answer

Bring:The items you would like assessedGovernment-issued photo identificationOriginal packaging if availableCertificates or receipts if precious stones are included and availableAssay cards if availableEstate or authority documents where relevant

Question 5

Should I separate gold, silver and costume jewellery?

Accepted Answer

You can separate items if it is easy, but it is not essential.Aurecx can inspect and sort mixed items during the assessment. Please note, we don't purchase costume jewellery.

Question 6

What happens to items that are not precious metal?

Accepted Answer

Aurecx will explain which items qualify and which do not.Items that are not purchased will be returned to you.

EXPERT ADVICE
+ GUIDANCE.

Selling gold, bullion, jewellery or inherited items can raise many questions.
FIND ANSWERS TO FREQUENTLY ASKED QUESTIONS.

Below you will find clear information about what Aurecx buys, how items are assessed, what to bring and what to expect when visiting our private office in Sutherland.

FREQUENTLY ASKED QUESTIONS.

Where is Aurecx located?

Is the appointment private?

How long does an appointment take?

What should I bring?

Should I separate gold, silver and costume jewellery?

What happens to items that are not precious metal?

WE'RE HERE TO HELP

STILL HAVE
QUESTIONS?

If your question isn't covered in our FAQ, please reach out.

To arrange an appointment and bring your items to our private Sutherland office for assessment, contact Aurecx or book online.

Secure the True Value of Your Assets.

contact us.

TRANSPARENT VALUATIONS.
REAL-TIME PRICING.
ECO-CONCIOUS RECYCLING.
NO OBLIGATION.
expert guidance.

EXPERT ADVICE + GUIDANCE.

Selling gold, bullion, jewellery or inherited items can raise many questions. FIND ANSWERS TO FREQUENTLY ASKED QUESTIONS.

Below you will find clear information about what Aurecx buys, how items are assessed, what to bring and what to expect when visiting our private office in Sutherland.

FREQUENTLY ASKED QUESTIONS.

Where is Aurecx located?

Is the appointment private?

How long does an appointment take?

What should I bring?

Should I separate gold, silver and costume jewellery?

What happens to items that are not precious metal?

WE'RE HERE TO HELP

STILL HAVE QUESTIONS?

If your question isn't covered in our FAQ, please reach out. To arrange an appointment and bring your items to our private Sutherland office for assessment, contact Aurecx or book online.

Secure the True Value of Your Assets.

contact us.

TRANSPARENT VALUATIONS. REAL-TIME PRICING. ECO-CONCIOUS RECYCLING. NO OBLIGATION. expert guidance.

EXPERT ADVICE
+ GUIDANCE.

Selling gold, bullion, jewellery or inherited items can raise many questions.
FIND ANSWERS TO FREQUENTLY ASKED QUESTIONS.

STILL HAVE
QUESTIONS?

If your question isn't covered in our FAQ, please reach out.

To arrange an appointment and bring your items to our private Sutherland office for assessment, contact Aurecx or book online.

TRANSPARENT VALUATIONS.
REAL-TIME PRICING.
ECO-CONCIOUS RECYCLING.
NO OBLIGATION.
expert guidance.